Effective: 01/08/2025

Find Your Trip — Privacy Policy

Last Updated: 01/08/2025

Overview
This Privacy Policy explains how Find Your Trip collects, uses, discloses, and safeguards your personal information when you use our Platform.

1. Information We Collect

1.1 Information You Provide

  • Account Information: Name, email, phone number, profile photo, and password.
  • Booking Details: Tour preferences, dates, destinations, number of guests.
  • Host Information: Tour descriptions, price, travel dates, capacity, and location.
  • Payment Information: Credit/debit card or other payment method information (processed securely by our payment partners; we do not store full payment details).

1.2 Information Collected Automatically

  • Device Information: IP address, browser type, operating system, device ID.
  • Usage Data: Pages visited, features used, time spent, and booking activity.
  • Location Data: With your permission, GPS-based location data may be collected to improve booking experiences.

1.3 Information from Third Parties

We may receive information from payment providers, identity verification services, or social media accounts you connect to the Platform.

2. How We Use Your Information

We use the collected information to:

  • Create and manage your account.
  • Facilitate tour postings and bookings.
  • Process payments and issue receipts.
  • Communicate with you regarding bookings, inquiries, and updates.
  • Improve and personalize our Platform.
  • Ensure the safety and security of our users.
  • Comply with legal obligations.

3. How We Share Your Information

We may share your information with:

  • Other Users: Hosts and Travelers may see relevant profile and booking information to complete a booking.
  • Service Providers: Payment processors, hosting providers, and analytics services.
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

4. Data Security

At Find Your Trip, we implement industry-standard security measures including:

  1. Encryption: Sensitive data is encrypted during transmission using secure protocols (e.g., HTTPS/SSL).
  2. Secure Storage: Personal data is stored on secure servers with controlled access.
  3. Access Controls: Only authorized personnel can access your information, limited to what is necessary.
  4. Regular Monitoring: Our systems are monitored for unusual activity, potential breaches, and vulnerabilities.
  5. Third-Party Security: Trusted payment processors and service providers adhere to strict security standards.

No method of transmission over the internet or electronic storage system is completely secure. While we strive to protect your data, we cannot guarantee absolute security. In case of a breach, we will act immediately to mitigate risks and notify affected users as required by law.

5. Data Retention

We retain your personal information as long as your account is active or as needed to provide services and comply with legal obligations.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction or deletion of your personal data.
  • Withdraw consent for certain data processing activities.
  • Request a copy of your data in a portable format.

To exercise these rights, contact us at: [Insert Contact Email].

7. Children’s Privacy

Our Platform is not intended for individuals under 18 years old. We do not knowingly collect personal data from minors.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our Platform with a new "Last Updated" date. Continued use of the Platform after changes means you accept the updated policy.